2023 Technology Benchmarking Survey

Technology and automation can be an effective way to improve business processes, workflow and productivity. Understanding where your foodservice distribution business is on the technology spectrum compared with similar companies can help strengthen your growth strategies.

Results from the 2023 IFDA Technology Benchmarking Survey are now available to participating companies. An aggregate report will be available for purchase to non-participants soon. Foodservice distribution companies that participated in the survey receive free and exclusive access to full results. Please note that the results platform is not part of IFDA’s website, so your login may be different than what you use to access IFDA member content. Please use the login information used when completing the survey.

By logging into the survey platform, participants receive:

  • The 2023 IFDA Technology Benchmarking Survey Report — a downloadable PDF report that offers an abridged overview of the study’s key results.  
  • Company-Specific Performance Report — a downloadable PDF containing a company’s own financial ratios and operating statistics shown alongside their closest peers.
  • Detailed Data Tables — a downloadable Excel spreadsheet of the complete survey results.

IFDA again engaged Industry Insights to execute our benchmarking program. The survey is hosted and maintained on a secure server to keep your data safe and confidential. For questions regarding login and technical issues, contact Industry Insights’ Matt Chaffin at 380-215-1324 or [email protected].

For questions about IFDA’s benchmarking program or other research, email Annika Stensson at [email protected].

2023 Technology Benchmarking Survey Cover