Comparing Final Mile Performance Across Markets

Webinar Details

Held November 16

Logistics and foodservice companies operate in geographic markets with unique attributes – density, volumes, customer mix, labor costs, and more.  This variability can make it challenging to compare performance on an “apples-to-apples” basis. How do you know which markets are run efficiently and which are underperforming? In this session, learn to identify factors causing differential performance and techniques for comparing performance both within and across geographic markets.


James Nissenberg, Vice President, Logistics, Santa Monica Seafood

James’ logistics and final mile experience includes strategy and systems consulting for CVS Pharmacy, Home Depot Pro, Worldpac, Castellini, Gulf States Toyota and Wegmans Food Markets. He also launched operations for start-up delivery carrier Parachute and advised Copyfree, a regional equipment services company, on field service logistics strategy and cost savings opportunities.

Currently, James heads logistics and is a member of the executive team for Santa Monica Seafood Co. (SMS), a Southern California-based processor and distributor with 10 facilities in the Southwest and Midwest. At SMS, James cut fleet by 10% with minimal service impact, implemented new routing, tracking and cold chain systems projected to reduce expenses by 16%, and centralized organization to standardize operating procedures and improve responsiveness.

James earned his MS in Transportation from MIT and BA in Economic Geography Magna Cum Laude from UCLA. His skills include Lean Operations and Managerial Finance. James also serves on the benchmarking steering committee for National Private Truck Council and advises industry research groups on various topics.