While sales is an important front line of foodservice distribution, information technology professionals play an important behind the scenes role in keeping everything working smoothly.  IT establishes, monitors, and maintains all of the systems that allow a foodservice distribution company to ensure orders flow smoothly, websites work seamlessly, and that networks function properly.  Focusing on systems and processes, IT also enables the business to utilize data to make better company decisions. IT connects all the different areas of the company to allow every department to achieve its goals and deliver excellence to customers.

Positions in Information Technology


  • Establish parameters with respect to group policy.
  • Update configuration of systems.
  • Provide up-to-date security practices of systems.


  • Analyze systems to improve efficiency by building new processes.
  • Improve systems to optimize usage.
  • Utilize meta-data to build specialized reports.


  • Design and maintain computerized systems.
  • Determine and manage how systems interact with each other.
  • Establish rules within the systems.


  • Build software, programs and applications.
  • Similar to an artist, developers build what they want without restrictions.
  • They are only limited by their imagination.


  • Build systems according to Engineering Principles.
  • Similar to a Developer but confined to the parameters set forth by Engineering Principles.
  • Structured approach and detail oriented.

Project Manager

  • Anticipate business needs to plan for future projects.
  • Prioritize projects according to business needs.
  • Ensure projects are completed on time and within budget.


  • First level of support for users.
  • Correct software/hardware problems for users.
  • Perform practical work on computer systems.

Data Security

  • Data Security is a philosophy that pertains to everyone in the industry.
  • Ensure data security by regulating user permissions.
  • Stay up-to-date on internal and external security best practices.

Business Intelligence

  • Gather various types of data (meta-data) to improve business.
  • Gather meta-data to make a more informed business decision.
  • Solve business problems.


  • Conducts computer training needs assessments.
  • Provides training to general staff as well as IT staff.
  • Maintains safe and healthy training environment by following organization standards.

Attributes for Information Technology

Solution Provider
Critical Thinking
Change Management
Passion for Technology
Like to be Challenged
Strategic Thinker
Planning and Organizing

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If you would like information on IFDA Member Companies in your area, click here for a map of our member company corporate offices and distribution centers. Please visit individual IFDA member websites for information about their company and job opportunities.