April 27, 2023

IFDA and Technomic developed this brief highlighting the opportunities for distributors to help guide their operator customers on their technology journey. Many operators seek information on what back-of-house software and systems can help productivity and efficiency. Distributor DSRs can leverage this by providing resources and information as part of their service portfolio.
 
Highlights include:
  • While the pandemic focused restaurant technology on customer-facing options, operators today are increasingly interested in back-of-the-house tools to boost productivity and efficiency.
  • Top areas of technology interest for foodservice operators are POS systems, inventory management and labor scheduling/tracking.
  • Distributor partners can be a vital part of the operators' information-gathering process when it comes to foodservice tech, expanding their trusted advisor role into resources on what software and systems are available and how they can benefit the operator.
  • 72% of foodservice operators expect to increase spending on technology over the next two years.
Price: Free to all IFDA members as an exclusive member benefit.

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