July 27, 2020

Independent operators that are nimble and quickly evolve to shifting consumer trends find the most success. That flexibility and innovation will be more important than ever for independent restaurants navigating the current foodservice environment. COVID-19 has forced major changes to how, where and why consumers interact with restaurants.
 

Highlights include:

  • Independent restaurants are a critical piece of the foodservice industry, making up approximately 68% of the more than 700,000 U.S. restaurant and bar locations.
  • Consumers have become accustomed to off-premise foodservice as dining rooms closed due to the pandemic. Now, consumers are saying they will continue to primarily use takeout, drive-thru and delivery restaurant services.
  • Weekly specials and LTOs can be a cost-effective way for operators to stay fresh and relevant. It can catch the eye of a new customer or motivate an existing customer to keep coming back for a new experience.
  • Gen Zers and millennials are among the most frequent users of foodservice, and their expectations and behaviors are evolving. With daily commuting patterns shifting during the pandemic, empasis on dayparts is also changing, as are consumers’ motivations for restaurant visits.
  • Operators will be more receptive than ever to assistance from their distributor partners, especially in the areas of product support and obtaining critical information.
Technomic developed this white paper exclusively for IFDA and its members to gain better insight into the independent restaurant market.

Price: Free to all IFDA members as an exclusive member benefit.

Log in to access the white paper
 

Related Articles

September 21, 2020
A Look at Foodservice Management Firms

A Look at Foodservice Management Firms

Foodservice Management Firms (FSMs) have been growing in size and share. In many ways, FSMs should be viewed as the chain operators of these beyond-restaurant/noncommercial segments, and the larger players tend to have large footprints that will continue to make them an attractive target for distributors as the industry recovers. Read more

August 21, 2020
IFDA Foodservice Distribution Back-to-Work Guide

IFDA Foodservice Distribution Back-to-Work Guide

This guide is intended to highlight the points that are most relevant to foodservice distributors and present them in an at-a-glance format for easy overview. Read more

July 15, 2020
Emerging Technology Primer for Foodservice Distributors

Emerging Technology Primer for Foodservice Distributors

The foodservice distribution industry is at a crucial point. Many of its practices, from transportation to supply chain, are decades old. At the same time, new technologies are emerging that will likely transform the industry through automation. These tools have the potential to help foodservice distributors overcome their biggest challenges, from labor shortages to supply chain complexities. Read more