IFDA Launches New Benchmarking Survey


Benchmarking has long been a valuable part of IFDA’s member benefits portfolio, and we are pleased to present a new consolidated benchmarking survey platform. This new, refreshed program is designed with your busy schedule in mind to require less of your time and deliver ready-to-use, customizable results.

Based on member feedback, the new benchmarking survey focuses on the key operations and financial metrics that matter most to foodservice distributors when evaluating company performance. Participating is easy, takes only about 30 minutes, and gives you free access to the full results.

  • Benchmarking-screenshot1.pngCreate an account using your email address and a password of your choosing.
  • Choose one of the flexible options to submit survey responses:
    • Enter data directly into the online questionnaire.
    • Download and manually complete the form.
    • Directly upload your existing data files.
Take the survey now

Survey questions include key performance metrics like sales growth, private-label product sales, inventory levels, technology implementation, inbound and outbound totals, error rates, on-time delivery rates, employee turnover, as well as standard balance sheet and income statement data.

Benchmarking-screenshot-2.pngOnce data has been collected and analyzed in Q1 2019, the online portal will present results as an interactive infographic, an industry-aggregate report and a company-specific performance report. In addition, there will be customized data-reporting, a report-card function, and what-if analysis tools.

IFDA engaged Industry Insights to execute the program to keep data confidential and secure - participant information will not be seen by IFDA. For technical and online portal Benchmarking-screenshot-4.pngquestions, contact Industry Insights’ Mike Ferris at mferris@industryinsights.com.

Visit the IFDA benchmarking survey and program platform at: https://secureii.com/ifdabenchmarking/Account/login.aspx

For questions about IFDA’s benchmarking program, email Annika Stensson at astensson@ifdaonline.org.

Compensation and Benefits Research

We also offer research on cross-industry compensation and benefits for salaried and executive positions in wholesale distribution, and on hourly compensation for driver and warehouse positions

Operations Metrics & Definitions

IFDA engaged a committee of foodservice distribution executives to identify commonly used performance metrics and develop consensus on common definitions. While companies use various KPIs for internal purposes, IFDA's business research and benchmarking surveys use these industry metrics.

Inbound Metrics & Definitions

Outbound Metrics & Definitions

Delivery Metrics & Definitions

Employee Definitions