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9:30 a.m. - 10:15 a.m.

Pandemic Lessons for a Post- COVID-19 World
Speaker: Jon Krueger, SAFe and Lean Portfolio Lead, GFS
What did the pandemic teach you about your business challenges, changes, and nimbleness to adapt? Does long-range planning, as it stands today, work for the future? Get key insights and takeaways you can implement to improve your organization's long-range planning. Does LRP planning as it stands today work for the future?

Hiring, Retention & Turnover
Speaker: Carrie Bruno, Vice President of Human Resources & Safety , Cash-Wa Distributing Co.
What are the best practices in recruiting and retaining driver and warehouse personnel?

Workplace Safety Compliance
Speaker: Aaron Gelb, Partner, Conn Maciel Carey
An overview of the activities of the Biden Administration’s Occupational Safety and Health Administration (OSHA), including inspections, enforcement and pandemic guidance.

Equipment Acquisition & Lifecycle Management
Speaker: Dr. Tony Vercillo, Chief Executive Officer, S. Bertram
Understand lifecycle management to get optimum efficiencies to the bottom line

Fireside Chat with Mike Walsh
Speaker: Mike Walsh, Futurist
By Invitation
3:00 p.m. - 3:45 p.m.

Employee Mental Health
Speakers: Corey Gilchrist - Vice President of Total Rewards, Shamrock Foodservice; Lynnleigh Maloney, VP HR Strategic Planning & Execution, Performance Group
In the last year, mental health has become one of the most talked about challenges for our employees in the workplace.  This session will explore the many risk factors for mental health that may be present in your work environment.  After identifying these risk factors, ideas and methods for achieving a healthy workplace will be shared along with the opportunity for open discussion.

Diversity & Inclusion for Leaders
Speakers: Frank D. Finn, Founder, Capo Initiative; Shannon Finn Connell, PhD., Founder, Capo Initiative; Suzanne Rajczi, CEO, Ginsberg’s Foods;Rich Wolowski, CEO, Gordon Food Service
As business leaders look to improve diversity, equity and inclusion (DEI) performance across their organizations, some find it difficult to know where to begin and how to develop and implement an effective plan. In this session, attendees will hear from industry leaders and walk away with the key principles of DEI and how they translate to the language of the business, examples of DEI in action across the foodservice industry and steps for advancing DEI designed for leaders at any stage of their DEI journey.

Operations Tweaks
Speaker: Dr. Tony Vercillo, Chief Executive Officer, S. Bertram
10 things you can do to maximize efficiencies
4:15 p.m. - 5:00 p.m.

Union Organizing
Speaker: Michael Mortensen, Principal, Jackson Lewis
Too often, the executive level points the finger toward the employees or first-line supervisors for union organizing. When in fact the policies, procedures, and culture coming from the top carry a large part on employee satisfaction. In this session, our speaker will discuss how to look at your current policies, procedures and culture for potential pitfalls which could begin or grow union organizing. And what you can implement to help prevent it.

The Emerging Last Mile Landscape - From Fulfillment to Front Porch
Speakers: Shailu Satish, Co-founder, Dispatch Track; Mayo Rude, Director of Sales, Truck Body Division, Great Dane; Moderator, Don Durm, VP, PLM
Insights with equipment and solution providers that will provide you with ideas on how you can take advantage the “new last mile” opportunity for logistics optimization in food distribution.

Professional Development - Part 1
Communication Essentials: Communicating without Losing Your Cool 

Speaker: Shelley Row
Every day you deal with challenging situations and difficult people. It’s easy to lose your cool but that only makes the situation worse. In this interactive session, you’ll learn the secret to recognizing your own tipping point and learning how to walk yourself back from the edge. You need to know these techniques, so you don’t blow it!

Heartfelt Leadership- Building Cultures that Retain and Attract
Speaker: Tim Hindes, Co-founder, Stay Metrics and Product Retention Manager, Tenstreet
How to take your company culture to the next level, improve profitability and ensure the long term success of your business. Now more than ever driver recruiting and retention are a top priority. Data will show how the impact of your company’s culture and branding translates to retention rates and job satisfaction.


9:45 a.m. - 10:30 a.m.

Diversity & Inclusion - Planning & Implementation
Speaker: Ilhiana Rojas, BeLIVE Consulting
As companies look to improve the DEI performance of their organization, some find it difficult to know how to develop and implement an effective plan.

Ops & Trans Communications
Speakers: Brady Rickman, Night Manager, Ben E. Keith Foods, Oklahoma City;  Jeremy Lake, Assistant Transportation Manager, Ben E. Keith Foods, Oklahoma City
Tips on building successful communication between operations and transportations.

Professional Development Part 2
Communications Essentials: Listening Between the Lines 

Speaker: Shelley Row
We think of communication as an exchange of information. If only it were so simple. Effective communication also enhances the relationship and that requires listening between the lines. In this neuroscience-based session, you’ll learn to separate the content of discussion from the emotional context. And you’ll discover the listening skills to manage both content and context for this make-or-break skill.
3:15 p.m. - 4:00 p.m.

Drugs & the Workplace
Speaker: Jennifer Chierek Znosko, Shareholder, Littler
Best practices for employers regarding marijuana legalization and the corresponding drug testing.

Food Safety in Operations
Speaker: Lance Wheeler, Food Safety Manager, BEK OKC
This session will examine the responsibilities and duties currently utilized for successful audits and inspections broken down by the day, week, and month.

The 411 on Developing and Managing a Budget for an Operating Department
Speakers: Kevin Bullock, Vice President & Controller, Ben E. Keith Company
Shane Holloway, Facility Manager, Ben E. Keith Company
Larry Lipschultz, CFO, Golbon
Companies that meet their financial goals have a strong planning process that includes a financial budget.  Operating budgets and forecasts may be weekly, monthly or annually.  The common thread is that a budget or plan provides a roadmap to achieving the company's goals.  This session will be an interactive discussion led by foodservice distribution operations and financial managers.

Supply Chain Disruptions and New Challenges in Equipment Acquisition
Speakers: Don Durm, VP, Customer Solutions, PLM (Moderator); Kent Latta, Director, Product Engineering Refrigerated, Great Dane; Paul Rosa, SVP, Procurement & Fleet Planning, Penske Truck Leasing
A discussion in some of the major issues in the spec and design of transport equipment and how distributors will need to address both short and long-term equipment acquisitions.
4:15 p.m. - 5:00 p.m.

Slotting & Inventory
Speaker: J.P. Joei, Owner, Argent Consulting; speaker, tba
Learn how to leverage technology to improve productivity and slotting of slow moving inventory.

Contingency Planning & Risk Management
Speaker: Jeff Crenshaw President, Continuum, Inc.
Whether it is due to an extreme weather event or employee shortage, disruptions in staffing can make it impossible for a location to ship.  Learn how to put a contingency plan in place.