DSC Direct Session Recordings

General Session

Leading Through Adversity: How the Foodservice Community Will Adapt and Thrive in the New Normal
General Session
Tom Bené, President & CEO of the National Restaurant Association; Mark Allen, President & CEO, IFDA
The COVID crisis has changed the world as we know it and its fingerprints will remain for a long time. Consumers have had to alter their lifestyles and the way they think, down to their most basic habits – including where they get their meals. As we adjust to this changing landscape, restaurants will need support from their supply chain partners to get back to pre-pandemic strength. Tune in to a fireside chat with Tom Bené and Mark Allen, President & CEO of IFDA, to explore how the entire industry – from farmers to distributors to operators – will work together to get back on its feet and build an even better industry. Prior to assuming his role the National Restaurant Association in June 2020, Tom served as Chairman, President & CEO of Sysco Corp., the world’s largest foodservice distributor, where he had previously served as COO, President of Foodservice Operations, and Chief Commercial Officer.

Other sessions listed in alphabetical order. 

A Practical Approach to Robotics Implementation
Innovation Lab Session
Kyle Cooper, Emerging Technology Robotic Solutions Manager, Yale Materials Handling Corporation
Session Sponsor: Yale Materials Handling Corporation
This session will help demystify some of the questions around robotics implementation and provide practical tools and advice on assessing and preparing for the robots to come to your facility.

Applying Advanced Technologies to Ensure your Drivers and Product Arrive Safely, On Time, and Intact
Innovation Lab Session
William Dowden, Safety Manager, Merchants Foodservice
Session Sponsor: Omnitracs
In this session, Merchants Foodservice will discuss how their company employs technology to improve safety, reduce costs, retain drivers and deliver quality customer service.

Big Data Shows the Big Picture of Fleet Ops
Breakout Session
Brandon Munden, Slotting Coordinator, Ben E. Keith Foods
The saying “A place for everything, and everything in its place” almost sums up the idea behind warehouse slotting and profiling. A more accurate version might be, “An ideal place for everything, and everything in the most efficient place.” During this session, attendees will learn key areas and tactics to achieve effective warehouse slotting practices.

Counterintuitive Selection
Breakout Session
Jim Kramer, Vice President of People Operations, Shamrock Foods Company
In Alchemy, Rory Sutherland proposes “the opposite of a good idea can be a good idea.” Most businesses focus of carefully selecting top talent and cautiously removing underperformers. This presentation explains how hiring managers’ intuitive beliefs drive this conventional approach, and why that leads them down the suboptimal path. The presentation then provides guidance around creating a talent strategy that offers abundance rather than scarcity.

Engineering Smarter Fleets with Forward-Thinking Innovation
Innovation Lab Session
Allen Jay, Regional Sales Manager, Mobileye
Session Sponsor: Mobileye
Allen Jay explores some of the obstacles fleets have experienced as a result of 2020, and the implications of forward-thinking, agility, and innovation, outlining a formula for success for fleets.

Fleet Utilization and Right-Sizing Your Fleet
Breakout Session
Mark Hurd, North American Transportation Development Manager, Gordon Food Service
When it comes to right-sizing a fleet, managers are focused on determining the right number of assets and drivers to meet customer time window and delivery expectations, all while minimizing costs.

Gathering Inventory Data through a Fleet of Autonomous Drones
Innovation Lab Session
Sankalp Arora, Co-founder and Chief Robotics Engineer, Gather AI and Michael January, Director of Warehousing, Ben E. Keith
Session Sponsor: Gather AI
Put your inventory on auto-pilot using autonomous drones by Gather AI. Learn how to monitor your inventory in real-time. We will share the results of our pilot with Ben E Keith and how to get started.

Improve Driver Safety & Satisfaction While Reducing the Burden on Managers
Innovation Lab Session
Adam Kahn, CTP, President of Commercial Fleets, Netradyne
Session Sponsor: Netradyne
Talking to drivers about safety performance becomes more complicated when office staff is busy or drivers are on the road. Reclaim your time by leveraging tools to coach, recognize & reward drivers.

Improving Company Culture to Increase Your Bottom Line
Breakout Session
Ruben Riggens, Director of Employee Development, Warehouse and Transportation, Ben E. Keith Foods
A company’s culture is not decided by chance. It's shaped by the values, beliefs, and actions of each employee, regardless of title or position. Healthy cultures rally employees in times of scarcity and excite them in times of surplus. Conversely, unhealthy cultures serve as the reason to underperform in the best of situations, and disengage completely in times of need.

Inbound Transportation Procurement Process – From Bid through Execution
Breakout Session
Luis Garza, Senior Director Transportation Procurement, Sysco Corporation; Na Ye, Senior Manager, Inbound Supply Chain COE, Sysco Corporation; Moderator: Ray Morgenstern, Senior Director, Inbound Supply Chain COE, Sysco Corporation
Understanding how the inbound transportation process can evolve from a decentralized, manual to a more centralized, standardized process is crucial to success. This session will demonstrate the productivity and efficiency improvements that can be gained by digitizing this process.

Innovating Your Fleet in an Increasing On-demand World
Innovation Lab Session
Kristin Costas, Director, Product Management, Lytx
Session Sponsor: Lytx
Get ahead of the technology curve by joining the Lytx Innovation session where you will find out how powerful technology, coupled with data, can help arm your fleet against future challenge.

It’s a Culture - Committing to Temperature Performance
Innovation Lab Session
Brad Bartlett, Senior Vice President of Sales, Cooltrax and John Walsh, Director of Compliance, Ace Endico
Session Sponsor: Cooltrax
Cold chain subject matter expert Brad Bartlett shares how early adopters are creating a culture of food safety translating to higher quality products and increased market share.

Next-Level Pandemic Business Ideas
Breakout Session
Aidan Madigan-Curtis, GM, VP, Connected Workforce, Samsara Inc.; Dan Yudchitz, Senior Design Architect, Leo A Daly; Leif Eikevik, Senior Project Manager, Leo A Daly; Moderator: Don Durm, VP, Customer Solutions, PLM Trailer Leasing
Successfully adapting your business to move through the Coronavirus pandemic goes beyond increased sanitation practices and PPE. New technology and progressive warehouse design ideas can help keep your employees and business partners safe, while operating today and into future challenges.

Pandemic in the Rearview Mirror: Lessons Learned So Far
Breakout Session
Michael Card, Director of Transportation, Ginsberg’s Foods; Josh Grapp, Director of Safety & Compliance, Martin Bros
Veteran operational leaders in the foodservice distribution industry share their experiences and key take-aways that have come as a result of navigating the COVID-19 pandemic.  From the evolution of team engagement and communications, to financial and payroll management, to equipment and delivery routing, distributors have made changes to the way they do business to become better prepared for future market changes.

Proof of Delivery and Route Sales Mobile Solutions in Food Distribution
Innovation Lab Session
Joe Scioscia, Vice President of Sales, VAI
Session Sponsor: VAI
Review how mobile devices can be used for POD and Route Sales. Highlight how mobile devices can be used to confirm orders, process returns, capture signatures and photos and process payments.

Robotic Process Automation: The New Planning Approach for Today’s Food Distributor
Innovation Lab Session
Brian Hodgson, SVP Industry Strategy, Descartes and Sergio Torres, Vice President, Product Management, Descartes
Session Sponsor: Descartes
Robotic process automation addresses the key challenges to consistently achieving the best route results: 1) make every planner perform like they were the best planner and 2) optimizing 24/7. Robotic Process Automation’s bot structure allows planners to create best practices and automate the planning process. This approach removes the variability that normally occurs across planners, improving route results and allowing planners to focus on exceptions and performance improvement. RPA bots are also tireless workers and can be configured to continually optimize, solve specific planning tasks and be invoked in real-time depending upon the incoming data or other events.

Slotting for Success
Breakout Session
James Griffin, COO & CTO, Fleet Advantage
Leveraging Big Data provides insightful visibility into critical components of a food distribution fleet’s operations. Fleet managers constantly must do more with less - increase efficiencies, save money and meet customer demand, while monitoring and complying with growing regulatory mandates. Business Intelligence technology can help create a visual of your operations.

Smart Traceability + Last Mile Delivery = Customer Safety & Competitive Advantage
Innovation Lab Session
John McCabe, Director of Business Development, ExtenData Solutions, Julie McGill, Vice President of Supply Chain Strategy and Insights, FoodLogiQ and Tami Niccum, Sr. Information Technology Specialist, Quality Custom Distribution
Session Sponsor: ExtenData Solutions
Join ExtenData, FoodLogiQ, and Quality Custom Distribution for a discussion on innovations during the delivery process for improved customer service, experience, and safety. Speakers will discuss farm-to-fork last mile smart traceability, and the use of QR codes to enable contactless delivery. Plus, hear from Quality Custom Distribution and how they achieved complete delivery visibility and traceability for their famous quick serve chicken sandwich customer.  Food distributors are facing changing FDA regulations, COVID-19 safety measures for staff, and customers demanding traceability. Discover how your business can turn increasing challenges into a competitive advantage that ensures the safety of your customers and theirs.

Taking it to the Extreme (Temperature): Best Practices in Cold Storage
Breakout Session
Susan Williams, Director, Talent Acquisition, Lineage
Controlling extreme temperatures is both an art and a science. Cold storage warehouse management requires an intimate knowledge of the industry and the ability to make the best use of materials, equipment and facilities. Learn tips and tools to attract, retain and motivate the right talent to work in this harsh environment, and get insight into promoting and ensuring a safe work environment.

The 411 on Driver and Selector Retention
Breakout Session
Carrie Bruno, Vice President of Human Resources, Cash-Wa Distributing; Darla Rischar, SPHR, SHRM-SCP, Director of Human Resources, Kohl Wholesale; Moderator: Sara Green-Hamann, Chief Human Resources Officer, Dennis Paper & Food Service
The need for more drivers has been a pressing issue for several years. These jobs are physically demanding and can require long hours and potentially third shifts. Learn new tactics to increase engagement and reduce turnover by improving the employee experience, reducing stress and fatigue, and mitigating stress.

The Perfect Delivery Experience
Innovation Lab Session
Erich Wolters, Vice President of Sales, Wise Systems
Session Sponsor: Wise Systems
This session takes a look at the key ingredients for a perfect delivery: What makes a delivery seamless? What's involved in the process? How can you give your customers the perfect delivery experience?

The Ultimate Guide to Electric Standby: It's on the Horizon; Get Ahead of the Curve
Innovation Lab Session
Bobby Johns, Vice President of Business Development, SafeConnect Systems
Session Sponsor: SafeConnect Systems
The importance of e-standby for eTRUs is an investment in your employees, your equipment, and your bottom line. Safety, Regulation, Infrastructure, ROI– it’s all connected and how you plug in matters.

The Warehouse of the Future
Breakout Session
Ken Tolliver, NA COE Warehouse Operations Manager, Gordon Food Service; Marc Gordon, Director of Sales & Business Development, DLN Integrated Systems, Inc.; Bob Whitmore, Operations and Automation Advisor, DLN Integrated Systems, Inc.
Warehousing jobs are tough to fill and customer expectations continue to increase. Robotics and automation are hot topics in the industry that can help alleviate these challenges and make operations more flexible, efficient, and appealing. From cutting-edge technology to well-tested solutions, this session will allow you to hear strategies that can apply to successful operations today and will allow you to virtually explore a distribution center of the future.

Track & Trace Best Practices
Breakout Session
Don Durm, VP, Customer Solutions, PLM Trailer Leasing; Dan Bromberg is the Senior Manager, Distribution Support and Traceability at Quality Supply Chain Co-op, Inc.; Moderator: Phillip Lamb, Director Logistics, Frosty Acres Brands
Food safety regulations, tracking and tracing, and improved visibility are all important to the food supply chain. How is the foodservice distribution industry managing these processes? Learn best practices and gain a better understanding of the technologies used to track and trace product.