Sunday, October 27

Attendee Registration

1:00 p.m. - 6:00 p.m.
Orange County Convention Center, South Hall - S220F-G


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Attendee Orientation

4:00 p.m. - 5:00 p.m. 
Hyatt Regency Orlando, Blue Spring

Welcome Reception

5:30 p.m. - 7:00 p.m.
Hyatt Regency Orlando
Terrace Upper Pool Deck

The IFDA Welcome Reception provides an excellent opportunity to network, connect with old friends and colleagues, as well as meet new people before the conference begins. Stop by and enjoy a drink and a small bite poolside, before heading off to dinner. We look forward to seeing you there!

This event is open to Distributor and Allied members.

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Monday, October 28

Attendee Registration

7:00 a.m. - 5:00 p.m.
Orange County Convention Center, South Hall - S220F-G


Lanyards Sponsored by:

Giveaway Sponsored by:

Show Guide Sponsor:


Attendee Breakfast

7:00 a.m. - 7:45 a.m.

Hyatt Plaza International Ballroom

Opening General Session: How Great Leaders Thrive Amid Chaos

​8:15 a.m.
Orange County Convention Center, S320A-E
Speaker: Robert Safian, founder of the Flux Group and the former editor and managing director of Fast Company

Robert is not only among the most acclaimed publishing executives in history but has deep relationships across the C-suite in multiple industries, accessing the cutting-edge developments that are reshaping our world.

Modern business is pure chaos—to succeed in an environment of constant change requires a whole new approach. During his session, Robert Safian will present a compelling framework for re-imagining the status quo and offers a narrative that is illuminating and entertaining.

Concurrent Workshop Series 


Warehouse Idea Exchange

9:45 a.m. - 11:30 a.m.

Speaker: Jon Birdwell, Director of Operations at Oklahoma City, Ben E. Keith Foods

Every foodservice distributor has their own set of problems and difficulties that they feel are unique to their business. This round-table session will be an open discussion, facilitated by an industry veteran that allows all attendees to ask warehouse-focused questions and find out if their peers might have the answers they are looking for.

At the end of session, attendees will be able to:
  • Build a network of connections at other companies that you can leverage to work through similar challenges.
  • Obtain peer provided recommendations to common warehouse issues.
  • Identify solutions to real warehouse challenges.

Prevention & Intervention: Combating Human Trafficking Through the Transportation Industry

9:45 a.m. – 10:30 a.m.

Speaker: Laura Cyrus, MA, Director of Corporate Engagement, Truckers Against Trafficking

Human trafficking is taking place in every state in our nation, even in places that truckers frequent (hotels/motels, rest areas, truck stops, and even places of business). What if every driver was trained, knew what to look for, and could help respond to potential trafficking situations? This is part of the mission of Truckers Against Trafficking (TAT). Join us to learn how you can help educate more members of the transportation industry to be a part of this important work and get involved with TAT. Laura Cyrus, director of corporate engagement at TAT, will help us understand human trafficking, explain more about TAT and the free educational materials they provide to the industry, and share about the difference the industry is having in the fight against trafficking. Laura will also light other pathways of engagement so that all of us know how we can use our position and influence to help drive change and be a part of the solution.

Join us for this session and learn about the realities of sex trafficking and the vital role you can play in helping prevent this heinous crime.

At the end of session, attendees will be able to:
  • Identify how the transportation industry intersects with the crime of human trafficking.
  • Understand key red flag indicators of human trafficking.
  • Understand what to do should you suspect human trafficking is taking place.
  • Learn what your company can do to combat human trafficking.

Change Management - How to Successfully Manage Change

9:45 a.m. - 10:30 a.m.​
Speaker: Bob Briggs, CEO, PeopleWorks International
Dale Barina, Corporate Vice President of Operations, Reinhart Foodservice

Why is change management even a topic at the 2019 DSC? Because businesses are results oriented and the way companies deliver improved results is dependent on their ability to implement new processes and programs (i.e their ability to change something). This session will focus on why changes don’t typically “stick” within an organization and what can be done to improve the chances that changes will be embedded in an organization so that the desired results can be realized.

At the end of session, attendees will be able to:
  • Have a clear understanding of why change management efforts fail (i.e. why changes don't stick).
  • Recognize the key steps to improving your change management process.
  • Understand the resources to help with your change management efforts going forward.

Successfully Implementing Incentive Based Pay for Drivers

Speakers: Beth Carroll, Managing Principal, Prosperio Group
Dr. Tony Vercillo, President & Chief Operating Officer, IFMC, Inc.

Some professions have been built on incentives: salespeople are almost always driven by monetary commissions. Increasing thru-put, reducing labor cost, increasing retention and being able to manage a happy environment are all goals we want to live with.   One solution to all of this is incentive based pay. The question is: “Does it work?”. What are the challenges everyone faces every day when it comes to payroll costs? During this session, distribution managers will provide and share insights on successful incentive based plans.

At the end of session, attendees will be able to:
  • Implement a successful compensation plan at your company.
  • Understand the advantages of incentive based versus hourly pay.
  • Prepare for the challenges of implementing incentive based pay.
  • Measure and track results to see what kind of impact you are exposed to.

How Can You Attract and Retain More Female Drivers?

Speakers: Ellen Voie, President and CEO, Women In Trucking Association, Inc.

Find out why women choose a driving career, what do they look for when they make the decision to become a professional driver, what makes them stay with a carrier and what makes them leave.  Ellen Voie, President/CEO of the Women In Trucking Association, will share their research and best practices in hiring and keeping female drivers.

Blockchain – A Case Study

Don Durm, VP, Customer Solutions, PLM
Rattan D'Souza, SVP, Solutions Delivery and Support, Smartrac Technology Group
Beco Maldonado, Operations Manager, Ben E. Keith Foods - San Antonio Division

The FDA’s Food Safety Modernization Act (FSMA) was supposed to bring transparency and food safety to the food supply chain.  Since enacting the FSMA rules, incidents of recalls have increased 92.7% according to FDA’s own statistics.  Emerging technologies are being developed now that may help bring supply chain transparency that FDA and consumers are demanding.  Blockchain is one of the more interesting developments in track and trace of our food along the supply chain.  Select IFDA member distributors will be participating in a blockchain case study from the food processor to their facility to provide true visibility of where that food has traveled.  Listen to their experiences on how blockchain technology could potentially provide the seamless connection between unconnected ecosystems of individual companies along the food supply chain to help bring transparency and drive cost out of the business. 

At the end of session, attendees will be able to:
  • Discover real emerging technologies – Blockchain.
  • Understand the problems Blockchain can solve in the distributor's business.
  • Get insights on future solutions for food safety.
  • How to use Blockchain to increase sales and profits in a food commodity driven industry.

On-Site Physical Therapy & Claim Management

Moderator: Ethan DeWall, VP, Operations, Martin Brothers Distributing Co., Inc.
Speakers: Ann Sacre, Hiring Coordinator, Martin Brothers Distributing Co., Inc.
Wyatt Larimer, Safety Manager, SGC Foodservice

John Kruzich, Workers’ Compensation Regional Program Manager, Athletico Physical Therapy

Session will focus on how to implement an on-site physical therapy program.  Discussion will include the benefits of the program and how it can help with injury prevention and positive employee morale.

At the end of session, attendees will be able to:
  • Implement an on-site physical therapy program.
  • Help employees become comfortable with the program in order to achieve success.
  • Evaluate the progress of the program.


Attendee Break

10:30 a.m. - 10:45 a.m.


Concurrent Workshop Series 

10:45 a.m. - 11:30 a.m.

The Marijuana Dilemma

Moderator: Ethan DeWall, VP, Operations, Martin Brothers Distributing Co., Inc.
Speaker: Nancy Delogu, Shareholder, Littler Mendelson, P.C.

Mason Weeda, Principal, Olsson Frank Weeda Terman Matz, P.C.

The legalization of marijuana by some states creates a complicated landscape of policy creation and compliance.  This session will give an overview on some of the issues legalization is causing with employment and some practices that are being put in place to cope with this growing concern.  This session will also provide an overview of the legality of shipping certain cannabis and cannabis derived products, e.g. CBD, and how ongoing policy changes at the federal and state levels should be considered.

At the end of session, attendees will be able to:
  • Balance employment policy against the law.
  • Understand the impact of the use of Cannabidiol (CBD).
  • Understand what to expect moving forward.
  • Navigate the legal and policy changes involving products containing cannabis.

Safety as a Competitive Advantage  The Importance of DOT Compliance

Speaker: Andrew Leavitt, Director of Fleet Risk Services, Ryder Systems, Inc.

Having a robust Safety and Compliance Program has never been more important for motor carriers.  This session will look at the many elements that are essential to creating and maintaining a DOT Compliance Program that will not just protect you in the event of a FMCSA Carrier Review (DOT Audit), but also from the many liabilities that come with operating a commercial motor vehicle on public roadways.   Topics will include Driver Qualification, Hours and Service, the ELD mandate, Drug and Alcohol, Vehicle Maintenance, and also the many government systems you can use to navigate your compliance management. 

At the end of session, attendees will be able to:
  • Understand key compliance items - What do you really need to concentrate on? 
  • Use DOT Compliance to identify and eliminate liability exposures.  
  • Learn the main systems you can use to navigate and manage your company’s compliance data.

Buyer Training for Operations – SKU Management

Speakers: Rob Keeney, Talent Coach, Grafton TDS Inc.

Phillip Lamb, Director, Logistics, Frosty Acres Brands

In a $100 million-dollar food service distribution center, we believe that there is at least a $250,000 cost reduction opportunity simply by working more effectively with buyers and vendors. In this interactive workshop we will discuss specific ideas such as; Slots - HI TI, item rotation, item changes, among others so buyers and vendors are aware and will be motivated to assist you in reducing your operations costs.

At the end of session, attendees will be able to:
  • Provide a guided course for buyers from an operational perspective, to help buyers, operations and warehousing to become more successful and efficient.
  • Improve communications between operations and procurement on areas of shared concern and influence.
  • Improved communications with vendors to operations and procurement.
  • Identify and resolve areas of interdepartmental conflicts to aid in this becoming a successful process.

Fuel Hedging 101

Dr. Tony Vercillo, President & Chief Operating Officer, IFMC, Inc.

Fuel hedging contracts allows a fuel–consuming company to establish a fixed or capped cost via a commodity swap or option. With fuel prices back in lower ranges, is now the time to look at hedging strategy to protect against future increases?

At the end of session, attendees will be able to:
  • Understanding the pros and cons of fuel hedging.
  • Identify, analyze and quantify your Fuel Related Risks.
  • Develop fuel hedging and implementation strategies.

Diversity – How to Work With & Lead People Not Like You

Speaker: Kelly McDonald, President, McDonald Marketing

If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race, different gender, or just a different philosophy toward work and life in general, but you need to work together toward a common goal. How to Work With and Lead People Not Like You explains how to dial down the differences, smooth out the friction, and play upon each other's strengths to become more effective, more productive, and less stressed. The keys are to find the common ground and identify hidden conflicts that are hurting productivity.

At the end of session, attendees will be able to:
  • Learn key steps that bring cohesion to diversity.
  • How to have a constructive conversation about working alongside people who are different.
  • The four magic words that make this easier and smooth over friction.
  • What not to say – and why.
  • Learn to set aside differences and get things done.​

General Session: Bits & Bytes That WILL Disrupt Your Supply Chain

11:45 a.m. - 12:45 p.m.
Orange County Convention Center, S320A-E

Speaker: John S. Phillips, Senior Vice President, Customer Supply Chain and the Go-to-Market, PepsiCo, Inc.

John S. Phillips is the Senior Vice President of Customer Supply Chain & Go-To-Market for PepsiCo. John has been with PepsiCo for over 30 years, having worked his way up from route salesperson. In his current role, John is responsible for working with PepsiCo’s largest customers on supply chain and collaboration initiatives to drive both effectiveness and efficiency across the shared supply chains.  He also leads PepsiCo's Go-To-Market COE focused on global process and technology tools to optimize go-to-market systems.
Every week we read news articles, tweets, or blogs about new technologies that have the potential to disrupt our business and personal lives in profound ways.  Many of these new technologies are impacting the CPG industry and dramatically changing the way consumers research and shop for products.  These changes are also impacting supply chains and the methods in which manufacturers and retailers get their goods to market.   The digital revolution before us presents enormous opportunities and challenges across the end-to-end consumer value chain.
John will share his perspective and insights on some of the technologies that have the greatest potential to drive dramatic change across the consumer value chain.  These technologies include augmented reality, smart shelves, autonomous in-store robots, wearables, image recognition, self-driving vehicles, IoT devices, drones, micro-fulfillment centers, and many others.  Please join John for an exciting and thought-provoking session exploring how industry leaders can leverage these technologies to be at the forefront of driving transformational change in their organizations.

Expo Hall Opens

12:30 p.m. - 6:00 p.m.

Lunch will be served beginning at 12:15 p.m. for exhibitors.


Innovation Labs 

Orange County Convention Center, Expo Floor

1:00 p.m. - 1:45 p.m.

The Future of Delivery Using Drones

Speaker: Darshan Divakaran, UAS Program Engineer, NC Department of Transportation Division of Aviation

The presentation will discuss about how drones are revolutionizing the future of package delivery. The future is now and there are companies making this a reality. The presentation will talk about the various successful drone operations in the nation. It will also talk about the current regulations and procedures to get a authorizations to operate drones for delivery.

Warehousing: Emerging Technologies in Distribution

Speaker: Matt Herms and Zac Boehm, AHS LLC

What are some industry trends over the next five years? How will technology change the way we operate today? Listen as Matt Herms and Zac Boehm of AHS answer these questions and more.

2:00 p.m. - 2:45 p.m. 

BIONOMICS Finally a Solution to Prevent Back & Shoulder Injuries to Foodservice Employees

Speaker: Dennis Downing, Future Industrial Technologies (FIT)

Bionomics, a training methodology used throughout US/Canada, reduces back and shoulder injuries. Employees LISTEN, LEARN and USE it. Learn to prevent painful back injuries to YOU and your employees.

Machine Learning & Last-Mile Deliveries

Speaker: Erich Wolters, Wise Systems

Machine learning and artificial intelligence will transform last-mile delivery, creating new opportunities to stay competitive, meet your customers’ needs, and improve the bottom line.

3:00 p.m. - 3:45 p.m.

The Impact of Omnichannel in the Food Industry

Speaker: Greg Braun, Senior Vice President, C3 Solutions

The food industry is struggling to keep up as they adapt their operations to accommodate e-commerce. Solutions for dock and yard management can make the difference between success & a costly mistake.

Transportation Refrigeration in a Sustainable World: How Regulation and Innovation Will Shape the Future of Your Business

Speaker: Scott Bates, Product Management and Marketing Leader, Thermo King North America

With sustainability more the norm than a trend, how prepared are you for the upcoming CARB regulations and other industry changes that will directly affect your business? Explore current options that will keep your business compliant, competitive, and ahead of the sustainability curve.

4:00 p.m. - 4:45 p.m.

Fleet Management: Three Ways to Pull Ahead of Your Competition    

Speaker: Gabby Deocares, Product Marketing Manager, Samsara

Ever wonder what other fleets are doing to grow their business? What’s the secret to their success? We talked to some of our safest and most productive customers to see what they’re doing differently. Join this session to hear how food and beverage distribution leaders have driven measurable impact through new, easy-to-deploy programs, and how you can use those same strategies for your fleet operation.

Advanced Energy Machines All-Electric TRU Technology: What, No Diesel to Run My Reefer Fleet?

Speaker: Robert Koelsch, Engineer and Founder of AEM
Panelist, Mike Marshall, Vice President, PLM a fleet solutions company
Panelist, Don Durm, Vice President PLM – Moderator

That wait is over, AEM (Advanced Energy Machines) has announced the All-Electric Transport Refrigeration Unit designed for food transport that demonstrates the power of distribution in a typical 24-hour workday without the use of diesel fuel.  Come here about this new innovative way to operate your Refrigerated Trailer Fleet without a drop of diesel.

Attendee Happy Hour in Expo Hall

5:00 p.m. - 6:00 p.m.

Bar Stations Sponsors


IFDA Hall of Fame Banquet

6:00 p.m. - 9:00 p.m.

The banquet honors the exceptional careers and contributions of hard-working professional drivers.
Invitation Only
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Tuesday, October 29

Attendee Registration

7:00 a.m. - 3:00 p.m.
Orange County Convention Center, South Hall - S220F-G


Women in Foodservice Power Breakfast

7:00 a.m. - 7:45 a.m.
Hyatt - Plaza Ballroom F

Sponsored By


Attendee Breakfast

7:00 a.m. - 7:45 a.m.
Hyatt - Plaza International Ballroom


IFDA Truck Driver Hall of Fame Formal Induction and IFDA Awards Celebration

​​8:15 a.m. - 9:30 a.m.
Orange County Convention Center, S320A-E

Expo Hall Opens

9:30 a.m. - 1:00 p.m.

Lunch will be served at 11:45 a.m.

Innovation Labs 

Orange County Convention Center, Expo Floor


10:00 a.m. - 10:45 a.m.

More Than Just a Bot: How Autonomous Mobile Robots (AMRs) are Helping Workers Increase Productivity, Efficiency and Operation Speed by Double Digits.

Speaker: Kurt Nantkes, Fetch Robotics

We will give an overview of cloud robotics, dive into specific food distribution workflows, and walk through how some distribution companies are already integrating AMRs into their environments.

How AI Technology Is Paving the Road for Better Fleets

Speaker: Travis Sanders, Mobileye, an Intel Company

Mobileye discusses AI vision solutions impact safety, driver behavior, and bottom line. With a connected world, comes the integration of fleet management services, providing intelligent insights.

11:00 a.m. - 11:45 a.m.

Winning the Battle for Protection and Prevention with Video Intelligence

Speakers: Jim Angel and David Osiecki, Trimble Transportation

While truck drivers are at fault in less than 25% of catastrophic collisions, litigation is common. Video Intelligence can protect you from litigation and help prevent future accidents from occurring.

New Tools to Transform Energy Costs Into Revenue

Speakers: Collin Coker, Viking Cold Solutions

Utility challenges on the grid + new technologies have created new opportunities for foodservice distributors to transform facility energy costs into multiple revenue streams. Find out how & why.


General Session: What Makes a Leader: Emotional Intelligence and the Keys to High Performance

1:00 p.m.
Orange County Convention Center, S320A-E

Speaker: Daniel Goleman, Psychologist and author of Emotional Intelligence and Focus

Daniel Goleman has transformed the way the world educates children, relates to family and friends, and conducts business. The Wall Street Journal ranked him as one of the 10 most influential business thinkers. His
article “What Makes a Leader?” remains the most requested reprint in the history of Harvard Business

During his session, "What Makes a Leader: Emotional Intelligence and the Keys to High Performance," Goleman will explain the four parts to emotional intelligence (EI): self-awareness and self-management, which are the basis of leading yourself; and social awareness and relationship management, which are essential for leading others. Strengths in all four parts are the basis of high performance leadership. Within each of the four parts of EI there are learned abilities, or competencies, that are crucial for outstanding leadership. For instance, for self-management some of the learned leadership abilities are: emotional balance, adaptability, and positive outlook.

Concurrent Workshop Series

Transportation Idea Exchange

2:15 p.m. - 4:00 p.m.
Speakers:  Richard Toya Jr., Director of Transportation, Wood Fruitticher
Sean Jones, Sr. Vice President of Transportation, Eby-Brown

Every foodservice distributor has their own set of unique problems and difficulties. This interactive discussion, facilitated by industry veterans, allows attendees to ask transportation focused questions and get real-time insights from their peers.

At the end of session, attendees will be able to:
  • Identify actionable insights to common transportation issues provided by their peers.
  • Receive feedback from their colleagues on how they addressed similar problems.
  • Build a network of connections at other companies that you can leverage to work through similar challenges.

Lean Thinking in Distribution – Improving Your Bottom Line and Operational Performance

2:15 p.m. - 3:00 p.m.
Speakers: Dale Barina, Corporate VP, Operations, Reinhart Foodservice, L.L.C.
Sunil Musilreddy, Operations Excellence Manager, Reinhart Foodservice, L.L.C.

Distributors work in a cost competitive industry where pennies matter every day. Given that, they are constantly looking for ways to control costs and improve operational performance. While many ways to manage costs require some significant investments, there are methodologies that require very little. Enter Continuous Improvement (CI), an approach to work that seeks to achieve small, incremental changes in processes in order to improve efficiency and quality while attacking root causes of inefficiencies systematically. This session will introduce attendees to Continuous Improvement by using real life examples from the warehouse.

At the end of session, attendees will be able to:
  • Describe a framework that breaks down problems to get to the root cause of an issue.
  • Decide which problem-solving tools and approaches will work best in their warehouse.
  • Understand an example of how standardization can reduce variation and improve performance.

Handling an FDA Audit – Processor Perspective

Phillip Lamb, Director, Logistics, Frosty Acres Brands
Speakers: Don Durm, VP, Customer Solutions, PLM
Timothy M. Albright, REHS, Commander, U.S. Public Health Services, Office of Human and Animal Food Operations, Office of Regulatory Affairs, U.S. Food and Drug Administration

The Food Safety Modernization Act (FSMA) rules have changed the directive of FDA from a reactive regulatory body to locate a problem in the food supply chain to a pro-active law enforcement agency that is focused on risks to prevent an illness before it enters commerce.  Since enacting FSMA, the incidents of recalls have increased 92.7% according to FDA’s own statistics.  FDA audits will become a tool for enforcement.  The Produce Association reported that their member audits were between 2 and 3 hours and now they are experiencing audits that range from 3 to 5 days.  This panel discussion with an FDA officer and a food shipper will explore what to expect and prepare for in this new age of FDA to provide the intent of the FSMA rules; food safety and transparency.    

At the end of session, attendees will be able to:

  • Have a better understanding of an FDA audit for 2019 and beyond.
  • Understand what areas Operations Managers and Supervisors need to focus on, Food Safety Plan, HACCP, etc.
  • Hear from FDA and a facility manager that has gone through an actual audit and their takeaways from that audit.

Delivery Time Windows – Who Should Be Involved, Why and What’s the Cost?

Moderator: Chuck Bianchi, Foodservice Operations Consultant
Speaker: Sara Green-Hamann, Vice President of Operations, Dennis Paper & Food Service
Susana McLoughlin, Regional Sales Manager, Trimble MAPS 

Your transportation department faces a daily struggle in an effort to satisfy the internal customer (sales), the external customer (client), and changing DOT regulations.  What are some best practices that will help set up a framework that considers your client needs while minimizing expenses to your business?  Who are the influencers in your organization that are needed to formulate effective logistics strategies and client relationships?  This session offers you an interactive opportunity to compare and contrast methodologies that work best for your company.

At the end of session, attendees will be able to:
  • Understand how to set up a routing strategy - how much time is needed for the average route?
  • Understand your client’s business and how to effectively communicate mutual benefit.
  • Understand key drops and night runs that actually work.

The Fundamentals of Budgeting Transportation and Warehouse Operations

Moderator: Larry Lipschultz, Chief Financial Officer, Golbon 
Speakers: Ryan Ferguson, CFO, Palmer Food Services
Kevin Bullock, Vice President and Controller, Ben E. Keith Co.
Lorrena Paz, CFO, Johnson Bros. Bakery Supply Inc.

Your company develops budgets to set goals and establish priorities.  The budget is used by your finance department to plan cash flow and to set expectations with the company's leadership, shareholders and lenders.  This session will be a discussion of best practices in approaches to developing realistic budgets for the warehouse and transportation departments.

At the end of session, attendees will be able to:
  • Identify key components of an operating department budget.
  • Understand who should be involved in developing the budget.
  • Identify how to evaluate past performance and trends.
  • Identify approaches to forecasting future performance.
  • Understand how to analyze monthly variances of actual results against the budget.

#roughroadahead Navigating the Twist and Turns of the Social Media Highway

Moderator: Kari Garcia, Public Relations Manager, Lytx
Speaker: Andrew S. Goldberg - Partner, Laner Muchin Ltd.

A discussion regarding online activity and an employer’s right to safeguard its image and control its messaging as balanced by an employee’s right to criticize their employer, their supervisors and theirs terms and conditions of employment.

At the end of session, attendees will be able to:
  • Understand that employer’s may control content on their own websites and message boards.
  • Understand Federal law protects many forms of “speech” that many employers would consider to be in violation of their rules against civility, insubordination, productivity, harassment, violence and others.
  • Understand the guidelines for social media sites and take action when you find objectionable content.  Like other matters, this requires strategic thinking and planning.
  • Identify effective management techniques that are better at reducing negative employee posts than rules or threats of punishment.

Metrics, Benchmarking and Best Practices: Increasing DC Productivity & Efficiency for Better Logistics

Karl B. Manrodt, Ph.D., CTL, Professor of Logistics, Director, Master of Logistics & Supply Chain Management
Georgia College and State University
Michael Mikitka, Chief Executive Office, Warehousing Education and Research Council (WERC)

Each year the Warehousing Education and Research Council identify the most critical metrics in their annual DC Measures Report. Hear the latest stats and analysis from this 2019 DC Measure Report and how to use the quantitative data along with documented qualitative processes to benchmark your DC.
At the end of the session, attendees will be able to:

  • Learn critical warehouse metrics and insights
  • Understand how top firms are performing on key DC metrics
  • Realize how a firm’s strategy is impacting DC metrics at the operational level
  • Devise a step-by-step approach to benchmarking DC operations

Attendee Break

3:00 p.m. - 3:15 p.m.


Concurrent Workshop Series 

3:15 p.m. - 4:00 p.m.

Building the Business Case for Safety

Speakers: Scott Cone, Senior Director of Health & Safety, Sysco Corporation
Ken Cosby, Director of Safety & Compliance, Reinhart Foodservice L.L.C.

A review of key components to consider when designing a Safety Program that will require funding, presented by members of the IFDA Safety & Risk Management Committee.

At the end of the session, attendees will be able to:
  • Understand the difference between value-add and cost avoidance.
  • Learn how proactive spending is more effective and productive than a reactive approach.
  • Identify direct vs. indirect benefits and costs.
  • Use operational terminology to explain the costs associated with the Safety Program.

Great Dock-to-Driver programs for Tall, Grande, and Venti DC’s

Speakers: Carrie Bruno, Vice President of Human Resources, Cash-Wa Distributing
Nic Lowther, Director of Transportation, SGC Foodservice
Jim Novak, Corporate Project Manager, Eby-Brown

Three leading distribution companies will present insights of successful dock to driver programs, within their companies, all at different stages.  Each presenter will provide a 10-minute discussion on specific steps they took in setting up their respective programs, qualifying employees, training driver candidates, and final sign off to a successful driver.

At the end of session, attendees will be able to:
  • Understand how to set up a successful dock to driver program no matter the size of their company.
  • Get a visual outlook of 3 varying company sizes at different stages in their dock-to-driver programs.
  • Come away with parameters for identifying prime candidates and the steps for qualifying employees.
  • Add new opportunities for warehouse employees to grow their career while increasing the pipeline of quality drivers for the company.

Best Practices in Slotting

Speakers: Jorge Carral, VP of Operations Strategy and Network Optimization, Reinhart Foodservice L.L.C.
​Tyler Orr, Operations Strategic Project Manager, Reinhart Foodservice L.L.C.
Lindsay Olla, Vice President, Market & Client Relations, Optricity

Slotting optimization is an opportunity for distributors to increase productivity and reduce labor expenses. With the growing number of SKUs and the complexity of slotting rules in foodservice distribution, it is often best to use optimization tools to find and manage the biggest opportunities. This IFDA member-led session reviews the slotting process from mapping to execution and will demonstrate the necessary moves to help distributors review, improve, and evaluate their slotting processes.

At the end of session, attendees will be able to:
  • Describe what it takes to start the slotting optimization process.
  • Recognize the different slotting rules and constraints that foodservice distributors face.
  • Evaluate the impact of slotting optimization.

GS1 US Standards and Impact to the Food Distributor

Speakers: Bryan Fucetola, Director, Community Engagement, GS1 US
Kevin Otto, Senior Director-Foodservice, GS1

As a fiercely competitive, multi-trillion-dollar industry, foodservice is driving forward at an accelerated rate. This extensive market includes manufacturers, distributors and operators, all of whom are tasked and responsible for increased visibility, efficiency and food safety, among other regulatory demands.  

The foodservice supply chain is known to be complex, dynamic, and consumer driven, but with the help of GS1 standards, the process becomes simplified. GS1 enables users to speak a common language and begin to share trusted information, which allows for stronger communication between trading partners, ultimately benefiting the consumer.  Learn from the world’s leading consensus organization on how GS1 impacts your business and your customers business to help them be successful. From business efficiencies, food safety and emerging technologies and the role of the distributors.      

At the end of session, attendees will be able to:
  • Understand how GS1 works in your business from a marketing purpose.
  • Understand food safety and recalls.
  • Identify emerging technologies to consider.

The Importance of Company Policies

Craig Woodcock, General Counsel, Ben E. Keith Co.
David F. Johnson, Board Certified, Civil Appellate Law, Civil Trial Law, and Personal Injury Trial Law
Texas Board of Legal Specialization, Managing Shareholder, Fort Worth Office, Winstead PC

Company policies promote a fair and positive company culture. Consistently followed company policies also protect companies in litigation. Conversely, inconsistently followed policies may severely limit a legal team’s ability to efficiently and successfully defend a company. This session examines company policies and their effects in litigation by exploring the outcomes of real lawsuits.

At the end of the session, attendees will:
  • Appreciate both the cultural and legal consequences of making exceptions to company policies;
  • Identify key company policies and their intended and unintended affects in litigation; and
  • Understand the interaction of company policies and laws and regulations.

DSC 2019 Closing Event

5:30 – 7:30 pm

Lafayette’s Music Room at Pointe Orlando

Let the Good Times Roll!  Join us for IFDA’s DSC takeover of Lafayette’s Music Room, located right next door at Pointe Orlando. Lafayette’s Music Room is inspired by its Southern roots offering not only great music but amazing small bites and beverages. We hope that you join us as we kickback and close out another great DSC!


Wednesday, October 30

McLane Foodservice Facility Tour

Buses load first-come, first served beginning at 8:00 a.m. from the Hyatt

As of 9/25/2019 the tour has reached maximum capacity and can not take any more reservations.
The McLane Foodservice Orlando facility is state of the art and encompasses more than 268,000 square feet. The main operation is strategically located in north central Florida with a domicile operation in Sunrise. The service area extends the length of the state, from just east of Tallahassee to Key West. The Orlando distribution center is 380 teammates strong and provides superior service to over 1600 customers.